Making systems2: Life cycles
VI   Reference life cycle
Chapter 27   Project support

Project support covers all the various things done continuously in the project to keep the team working. Project support starts with the beginning of the project and ends when the project ends.

This phase includes work to monitor and manage parts of the project. Teams are one example (Section 19.3.1); maintaining plans and tasking (Section 20.6) is another. Tracking project risk (Chapter 66) and technical uncertainty (Chapter 65) supports planning.

Other elements of project support include:

These efforts, similar to project preparation, will usually start small and develop over time. Similar principles apply to the timing of work on project support.

Sidebar: Summary
  • Support includes all the work that goes on continuously to keep the project going.