• 5    What making systems is
• 6    Elements of systems
• 6.1    Introduction
• 6.2    System purpose
• 6.3    System boundary
• 6.4    System parts and views
• 6.5    Structure and emergence
• 6.6    Evidence
• 6.7    Using this model
• 7    Elements of making a system
• 7.1    Introduction
• 7.2    Objective
• 7.3    Model
• 7.4    Using this model
• 8    Principles for a well-functioning project
• 8.1    Project leadership
• 8.2    System-building tasks
• 8.3    Plan for building the system
• 8.4    The team

Foundational definitions used throughout the rest of this book, including:

• A definition of making a system;
• Basic models of systems and of their making; and
• Principles for making a system well.